# Cross-Channel & Offsite Discovery ## Provide a holistic discovery experience wherever your shoppers are Finally provide a connected omnichannel discovery experience. Create and launch data-driven marketing campaigns that show the right product or message at just the right moment, thanks to Constructor’s AI-native Cross-Channel & Offsite Discovery solutions. .webp) ## How We Help ### Use onsite behavior to enhance your multichannel marketing efforts #### Invite shoppers back — online and in-store — with relevant content and seamless journeys Harness onsite signals and behavioral data to drive 1:1 personalized experiences across your full marketing ecosystem — from email, SMS, and paid media to mobile push and in-store kiosks. Constructor’s AI-powered solutions help ecommerce teams not only deliver tailored recommendations, but also optimize search, discovery, and engagement across both digital and physical touchpoints — all while aligning with business goals and campaign strategy. ## Solutions ### Email Recommendations - Show each shopper the products they’re most likely to love, based on real behavior like browsing, purchase history, or cart activity - Increase CTR and [sales by as much as 322%](https://constructor.com/experiments-blog/email-recommendations-for-offsite-product-discovery) — without increasing spend - Extend the lifecycle of customer interest by helping rekindle intent, reminding shoppers of relevant items, complementary products, or timely restocks - Show tailored content at scale, from product recommendations for transactional emails to promotional campaigns (all personalized without manual effort) - Support full-funnel marketing goals and deepen customer engagement by introducing new products, reinforcing brand value, or nudging shoppers toward repurchase ### Offsite Ads - Power personalize ads that extend your reach and engage new and returning shoppers wherever they browse (on news sites, blogs, apps, social platforms, and more) - Turn browsers into buyers with personalized nudges based on behavior like product views and abandoned carts - Reinforce brand recognition and trust through consistent exposure across channels (i.e., cohesive messaging from email to social media to display ads) ### Mobile Push Notifications - Personalize mobile push notifications in real time, directly on a user’s phone — making them ideal for timely alerts like limited-time offers - Nudge shoppers back into your app or mobile site using tailored content that encourages continued exploration or purchase ### In-Store Search - Bring the depth of your online catalog into the physical store, letting shoppers browse and search for items that may not be on the shelves (e.g., out-of-stock or online-only products) - Deliver personalized product suggestions, promos, or cross-sell opportunities right at the point of decision-making, thanks to integrating customer profiles, loyalty data, or past behavior - Feed the real-time data from kiosk interactions — what shoppers are searching for, what’s out of stock, what’s trending, etc. — back into inventory, marketing, and merchandising strategies ### SMS - Connect with shoppers 1:1 no matter where they are, turning quick glances into impulse buys or store visits - Cut through the noise and drive faster decisions with messages that include just the right product at the right time - Create urgency and boost conversions with time-sensitive campaigns (like low-stock alerts or limited-time deals) paired with personalized product recommendations - Provide a consistent, personalized experience across touchpoints (i.e., email, push, and ads), giving shoppers the freedom to act on the channel they prefer ## Use a suite of Cross-Channel & Offsite Discovery products that are purpose-built to improve the entire omnichannel ecommerce experience: - Timely, Attractive Recommendations - Optimized Placement - Improved KPIs - Streamlined Integrations ## THE PRODUCT ### Cross-Channel & Offsite Discovery solutions work seamlessly across Constructor's holistic suite of ecommerce tools Our powerful Cross-Channel & Offsite Discovery solutions are part of Constructor's holistic suite of products that were purpose-built from the ground up to drive more revenue for enterprise ecommerce. These solutions are anchored on a constant user feedback loop derived from your shoppers' unique Clickstream data, and augmented by the latest in NLP, transformers, and LLMs. ## Our Suite ### A fully integrated suite of ecommerce search and product discovery solutions - **Search**: Generate customer-first, AI-powered ecommerce search results that increase critical revenue metrics. - **Browse**: Provide personalized, optimized shopping experiences for every customer on every category page. - **AI Shopping Agent**: Educate customers and help them find products with engaging, conversational AI blended with 1:1 personalization. - **AI Product Insights Agent**: Deliver instant answers to customers' final product questions directly on your Product Detail Pages (PDPs). - **Merchant Intelligence Agent**: Merchant Intelligence Agent enables teams to get direct, contextual answers to questions about dashboard results, as well as suggestions to improve performance. - **Recommendations**: Complement the shopping experience with the right recommendations for each customer at exactly the right time. - **Collections**: Automatically organize products into themed, AI-powered, personalized landing pages to create a shopping experience that sparks joy — and ROI. - **Quizzes**: Drive more revenue and build stronger relationships based on information your customers want you to know. - **Attribute Enrichment**: Kick manual work aside and enrich the product and category attributes your customers need to find the products they love. - **B2B Solutions**: Tackle complex products, large catalogs, and dynamic pricing at the speed of B2B enterprise — all while maximizing your profit margin. - **Retail Media**: Show the optimal mix of sponsored listings that drive revenue without harming your brand. - **Cross-Channel and Offsite Discovery**: Provide a connected omnichannel discovery experience across both digital and physical touchpoints.