Cross-Channel & Offsite Discovery

Provide a holistic discovery experience wherever your shoppers are

Finally provide a connected omnichannel discovery experience. Create and launch data-driven marketing campaigns that show the right product or message at just the right moment, thanks to Constructor’s AI-native Cross-Channel & Offsite Discovery solutions.

.webp)

How We Help

Use onsite behavior to enhance your multichannel marketing efforts

Invite shoppers back — online and in-store — with relevant content and seamless journeys

Harness onsite signals and behavioral data to drive 1:1 personalized experiences across your full marketing ecosystem — from email, SMS, and paid media to mobile push and in-store kiosks. Constructor’s AI-powered solutions help ecommerce teams not only deliver tailored recommendations, but also optimize search, discovery, and engagement across both digital and physical touchpoints — all while aligning with business goals and campaign strategy.

Solutions

Email Recommendations

  • Show each shopper the products they’re most likely to love, based on real behavior like browsing, purchase history, or cart activity
  • Increase CTR and sales by as much as 322% — without increasing spend
  • Extend the lifecycle of customer interest by helping rekindle intent, reminding shoppers of relevant items, complementary products, or timely restocks
  • Show tailored content at scale, from product recommendations for transactional emails to promotional campaigns (all personalized without manual effort)
  • Support full-funnel marketing goals and deepen customer engagement by introducing new products, reinforcing brand value, or nudging shoppers toward repurchase

Offsite Ads

  • Power personalize ads that extend your reach and engage new and returning shoppers wherever they browse (on news sites, blogs, apps, social platforms, and more)
  • Turn browsers into buyers with personalized nudges based on behavior like product views and abandoned carts
  • Reinforce brand recognition and trust through consistent exposure across channels (i.e., cohesive messaging from email to social media to display ads)

Mobile Push Notifications

  • Personalize mobile push notifications in real time, directly on a user’s phone — making them ideal for timely alerts like limited-time offers
  • Nudge shoppers back into your app or mobile site using tailored content that encourages continued exploration or purchase

In-Store Search

  • Bring the depth of your online catalog into the physical store, letting shoppers browse and search for items that may not be on the shelves (e.g., out-of-stock or online-only products)
  • Deliver personalized product suggestions, promos, or cross-sell opportunities right at the point of decision-making, thanks to integrating customer profiles, loyalty data, or past behavior
  • Feed the real-time data from kiosk interactions — what shoppers are searching for, what’s out of stock, what’s trending, etc. — back into inventory, marketing, and merchandising strategies

SMS

  • Connect with shoppers 1:1 no matter where they are, turning quick glances into impulse buys or store visits
  • Cut through the noise and drive faster decisions with messages that include just the right product at the right time
  • Create urgency and boost conversions with time-sensitive campaigns (like low-stock alerts or limited-time deals) paired with personalized product recommendations
  • Provide a consistent, personalized experience across touchpoints (i.e., email, push, and ads), giving shoppers the freedom to act on the channel they prefer

Use a suite of Cross-Channel & Offsite Discovery products that are purpose-built to improve the entire omnichannel ecommerce experience:

  • Timely, Attractive Recommendations
  • Optimized Placement
  • Improved KPIs
  • Streamlined Integrations

THE PRODUCT

Cross-Channel & Offsite Discovery solutions work seamlessly across Constructor's holistic suite of ecommerce tools

Our powerful Cross-Channel & Offsite Discovery solutions are part of Constructor's holistic suite of products that were purpose-built from the ground up to drive more revenue for enterprise ecommerce. These solutions are anchored on a constant user feedback loop derived from your shoppers' unique Clickstream data, and augmented by the latest in NLP, transformers, and LLMs.

Our Suite

A fully integrated suite of ecommerce search and product discovery solutions

  • Search: Generate customer-first, AI-powered ecommerce search results that increase critical revenue metrics.

  • Browse: Provide personalized, optimized shopping experiences for every customer on every category page.

  • AI Shopping Agent: Educate customers and help them find products with engaging, conversational AI blended with 1:1 personalization.

  • AI Product Insights Agent: Deliver instant answers to customers' final product questions directly on your Product Detail Pages (PDPs).

  • Merchant Intelligence Agent: Merchant Intelligence Agent enables teams to get direct, contextual answers to questions about dashboard results, as well as suggestions to improve performance.

  • Recommendations: Complement the shopping experience with the right recommendations for each customer at exactly the right time.

  • Collections: Automatically organize products into themed, AI-powered, personalized landing pages to create a shopping experience that sparks joy — and ROI.

  • Quizzes: Drive more revenue and build stronger relationships based on information your customers want you to know.

  • Attribute Enrichment: Kick manual work aside and enrich the product and category attributes your customers need to find the products they love.

  • B2B Solutions: Tackle complex products, large catalogs, and dynamic pricing at the speed of B2B enterprise — all while maximizing your profit margin.

  • Retail Media: Show the optimal mix of sponsored listings that drive revenue without harming your brand.

  • Cross-Channel and Offsite Discovery: Provide a connected omnichannel discovery experience across both digital and physical touchpoints.